ORDERING & SHIPPING
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2018-04[ ORDERING & SHIPPING ] How do I order samples?You can order samples by sending us a list of items you would like to purchase. Sample costs are slightly higher than regular prices. -
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2018-04[ ORDERING & SHIPPING ] How do I place an order?You can place your orders on our website www.tattooinventory.com or simply send us your order list in any form and we will send you an invoice asap. -
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2018-04[ ORDERING & SHIPPING ] What payment methods do you accept?We accept wire transfers, paypal (4% fee), wechat, alipay, and western union. -
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2018-05[ ORDERING & SHIPPING ] What currency do you accept?We accept USD or Chinese Yuan (RMB). -
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2018-05[ ORDERING & SHIPPING ] What shipping methods are available and how long will it take to receive products?We ship by Air, Ground and Sea depending on where you are located. Air shipping (Air freight or express couriers like UPS and FEDEX) is the fastest, while ground and sea are slower. Shipping time depe... -
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2018-05[ ORDERING & SHIPPING ] Where's my order/can I track delivery progress?If you ship by express we will provide you a tracking number to track your package. If you ship by truck, air or sea freight you can track through freight forwarder. -
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2018-05[ ORDERING & SHIPPING ] What is your return policy and procedure?After receiving your order, it is your responsibility to check that the items ordered are correct. Return requests must be submitted to customer service within 30-days of receipt of your order. Custom... -
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2018-05[ ORDERING & SHIPPING ] Is there warranty for your products?We warranty certain products such as our eclipse thermal copier. Please email to inquire about specific items. -
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2018-05[ ORDERING & SHIPPING ] How much are custom duties?Customs duty might be charged depending on your order value, country limits, and other factors based on the product itself. Whether or not you will be charged and the rate of customs duty depend... -
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2018-05[ ORDERING & SHIPPING ] Can I use my own courier?If you have your own shipping agent within China, you may use your own courier. -
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2018-05[ ORDERING & SHIPPING ] Can I visit your factory?Yes, please contact one of our sales representatives to arrange a visit. Lodging and transportation to/from our factory is not provided. -
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2018-05[ ORDERING & SHIPPING ] Can I bring in my own thrid party QC?Yes, we welcome third party QC inspections as they may help us catch problems that may have been overlooked.
