GENERAL
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2018-04[ GENERAL ] What's the best way to get to your factory?We are only an hour away from shanghai and about two hours away from shanghai pudong international airport. If u are already in China, you would need to come to suzhou. High speed trains to either suz... -
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2018-04[ GENERAL ] What's the best time of year to visit your factory?Winter's are cold in china and summers are hot, but if weather doesn't bother you anytime besides chinese new year works! Please confirm trip dates with us just in case as there are other smaller holi... -
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2018-04[ GENERAL ] How does pricing work?The more you order the lower the price you will be able to get. This is especially true for OEM/ODM products because they are made ONLY for you. All of the development, design and special equipment me... -
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2018-05[ GENERAL ] Something's wrong with my order?Please contact us right away with details of the problem. We will resolve the problem as quickly as possible. -
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2018-05[ GENERAL ] What is EM's returns process?Please contact us before shipping anything to the factory. You will need a confirmation number before we can accept a return. -
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2018-05[ GENERAL ] Do you offer exclusivity?We do offer exclusivity.
